GSM Learning solution

Motorola Photon 4G Factory data reset

Performing soft reset and factory data reset ( master reset or hard reset ) Motorola Photon 4G via Settings menu and Hardware key :

Hard reset via Settings

1. From the Lcd of your phone, press the Menu button
2. Tap Settings.
3. Scroll down and tap Privacy       
4. Tap Factory Data Reset
5. Check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
6. Tap Reset Phone
7. Tap Erase Everything

Hard reset via hardware / external keys

1. Power off the phone, press and hold volume down button, press power button
2. Screen will come up with “Fastboot”, press Vol down key to cycle through choices until you get “Android Recovery”, then press Vol up key
3. Wait for the “triangle ! / Android” Lcd then go on to step 4
4. Press both Vol up and Vol down key simultaneously. A menu will come up
5. Tap on Vol down key until “wipe data/factory reset” is highlighted, and tap Power key. Another Confirmation Lcd will come. Tap on Vol down key until coming to Yes and tap Power key
6. After userdata is cleared, the “reboot system now” option will be highlighted by Default. Tap Power key
7. Phone will reboot to initial setup Lcd.

Warning! All data will be erased from device memory, including system and application data, settings and downloaded applications. Back up your important data.  The device will restore to factory settings.